My Stay / Hotel Groups
One collection.
Every hotel, itself.
See what needs attention across your properties, then step into the right hotel workspace. Shared oversight, with room for each hotel's own identity.
For hotel groups and management teams
See across your collectionReview service activity by property.
Get closer to the detailMove directly into a hotel workspace.
Keep each welcome distinctLocal brands, content, and experiences.
Designed around your day
A common platform with room for individuality.
The collection in context
Follow service activity across properties and understand where attention is needed. Move into a hotel workspace with the correct operational context.
- Multi-property oversight
- Property-specific workspace access
- Service activity across the portfolio
Visibility beyond the headline
Look at guest satisfaction and service performance together. Give managers the detail to understand the experience each property is delivering.
- Request resolution and service performance
- Guest satisfaction trends
- Property-level operational views
A distinct welcome at every property
A shared platform does not require a uniform guest experience. Each hotel maintains its own brand, facilities, content, and local recommendations.
- Individual hotel logos, colours, and photography
- Property-specific facilities, services, and experiences
- Local content and multilingual publishing
Access that reflects responsibility
Keep hotel data separate while giving authorised managers the oversight they need. Roles and property context define how people work across the collection.
- Property-isolated data
- Role-based access and session control
- Audit history and protected guest preferences
The workspace behind a more connected stay
A day with My StayHow it works, in practice
One collection. Different guest experiences.
A resort and a boutique hotel have different rhythms. The platform connects their management without flattening what makes each stay distinct.
- 01
Make it local
Each property publishes its own identity, services, and experiences.
- 02
Run the day
Local teams manage requests, reservations, and content for their hotel.
- 03
See the collection
Authorised group managers review performance and move between property workspaces.
Can individual hotels keep their own brand?
Yes. Each hotel can maintain its identity, imagery, services, facilities, and content while using the common platform.
How is hotel data separated?
The platform uses property-isolated data and role-based access. Authorised managers enter the relevant hotel context when working across properties.
Can we plan the rollout around our collection?
We map your properties, priorities, responsibilities, and configuration needs during discovery. The proposal defines scope and rollout for the group.
The rest of the experience.
All productsLet’s make it work for your property.
Connect your collection, thoughtfully.
Explore hotel groups with us, shaped around your services, your people, and your priorities.
Book a personal demo