Restaurants & dining
Let guests reserve a table, choose a time, and organise their evening.
Great stays begin
with a little care.
Bring your hotel's services, experiences, and personal touches together in one simple guest app.
All your services.
One simple app.
Spa & wellness
Make treatments and wellness services easier to discover and book.
Activities & experiences
Bring events, activities, and daily plans into one guest experience.
Availability & waitlists
Manage capacity, confirmations, cancellations, and waitlist offers.
More to discover.More to enjoy.
Give guests an easy way to explore your hotel, plan their day, and get the help they need. All in your hotel’s own app.
Your hotel, ready to explore
Facilities, dining, wellness, and live opening hours. Keep your hotel directory useful, beautiful, and always up to date.
Every day, a better plan
Bring activities, events, and reservations together. Help guests find what is happening and make the most of their stay.
A little local knowledge
Help guests discover nearby places and navigate the property, with useful maps, directions, and destination recommendations.
Service, with a personal touch
Guided requests, housekeeping preferences, and progress updates connect guests directly with the care behind the scenes.
A familiar welcome in English, French, Arabic, German, and Polish.
Great service starts
with a connected team.
Keep every request moving
Assign work to the right on-shift colleague, track progress, and keep guests informed.
Request managementRun bookings and orders
Manage availability, resources, reservations, waitlists, and fulfilment in one workspace.
Reservations & orderingKeep your content current
Update facilities, schedules, events, and multilingual hotel content without a development project.
Hotel content toolsKnow how the stay feels.
While you can still
make a difference.
Give guests a voice at the right moment. Turn feedback into timely follow-up and give your team a clearer picture of the experience you are delivering.
- Custom feedback forms and satisfaction questions
- Targeted delivery and scheduled campaigns
- Satisfaction trends and service recovery follow-up
See the detail.
Understand the
bigger picture.
Follow resolution times, guest satisfaction, and service activity. Give managers the visibility to spot what needs attention, at one property or across a collection.
- Property-level and multi-hotel views
- Guest satisfaction and service performance
- Role-based access and property-isolated data
Your identity.
Every touchpoint.
Make your guest app feel like an extension of the hotel. Your name, photography, services, and content create a digital experience that belongs to your property.
A branded welcome
Your logo, colours, hotel imagery, and personality.
A relevant experience
Your facilities, activities, offers, and local recommendations.
Local control at every hotel
One platform with individual identities across your collection.
Your hotel.
Your guest experience.
Your guest experience.
A better experience,
for every kind of hotel.
Independent hotels
A personal digital welcome and clearer daily operations for your property.
Let’s talkResorts & destinations
Bring dining, wellness, activities, and guest services into one connected experience.
Let’s talkHotel groups
Consistent oversight, separate hotel identities, and local operational control.
Let’s talkFrom your first demo
to your first guest.
Plan your rollout - 01
Discover
Walk through your property, guest journey, and priorities.
- 02
Configure
Bring your brand, content, services, and teams together.
- 03
Launch
Introduce the app and use guest feedback to keep improving.
Let’s make things clear
Good questions.
Straight answers.
Still have something in mind?
We would be happy to talk it through.
What exactly is My Stay?
My Stay is a white-label digital concierge and hotel operations platform. It connects a native guest app with a web workspace for your hotel team, covering discovery, reservations, ordering, requests, content, feedback, and multi-property oversight.
Is it a guest app or hotel management software?
Both sides work together. Guests use a branded mobile app to explore and interact with the hotel. Staff use a web dashboard to publish content, manage bookings and requests, coordinate work, and follow service activity. My Stay focuses on the guest experience and the operations behind it.
Can we choose the features that fit our property?
We use the discovery conversation to map your facilities, services, teams, and priorities to the platform. Your proposal will define the scope, configuration, and rollout for your hotel or group.
Will the app use our hotel’s branding?
Yes. Your logo, colours, photography, content, and services shape the guest experience. Hotel groups can maintain a different identity for each property while sharing a common platform.
Which devices and languages are supported?
The native guest app supports iOS and Android. Guests can use English, French, Arabic, German, and Polish, with right-to-left support for Arabic. Hotel staff manage the experience through a web dashboard.
Can My Stay connect with our existing systems?
Share your current property systems and integration requirements during the demo. We will confirm compatibility and any work required before agreeing on scope. We do not assume that every property system is supported out of the box.
How is pricing determined?
We prepare a tailored proposal based on your property or group, the required capabilities, configuration, and rollout. Request a quote to discuss a scope that fits your operation.
How do we get started?
Book a demo or request a quote using the form below. We will walk through the guest experience and hotel workspace, discuss your needs, and outline the next steps for your property.
Your next chapter in hospitality
A better stay
starts with
a conversation.
Let’s create a guest experience that feels
unmistakably yours.
A personalised product walkthrough A plan for your property or group A proposal shaped around your needs
hello@mystay.tn