My Stay / Guest App
Your hotel.
At their fingertips.
Give guests an effortless way to discover your hotel, plan their day, and ask for what they need. All in an app that feels like you.
For guest experience teams
Make more of the stayPut your services within reach.
Make service personalKeep requests and preferences close.
Make it your ownYour brand, from the first tap.
Designed around your day
Everything guests need to feel at home.
A living guide to your hotel
Give every facility and experience a place in the guest journey. Help guests explore what is available, understand the details, and plan their time.
- Facilities, dining, wellness, and service directories
- Opening hours, schedules, photography, and guidelines
- Property maps and local recommendations
A day that comes together
Bring discovery and planning closer. Guests can find an activity, make a reservation, and keep track of what they have chosen throughout the stay.
- Events, activities, and daily schedules
- Personal plans and reservation history
- Stay groups, invitations, and shared plans
Service on their terms
A clear way to ask for help makes a difference. Guests can explain what they need, choose housekeeping preferences, and follow the progress of a request.
- Guided requests and issue reporting
- Housekeeping choices and available service windows
- Guest preferences and personal notifications
Your identity, throughout
The hotel is the brand guests came for. Carry that same identity into the app, with your visual language, your content, and the services that make your property yours.
- Your logo, colours, photography, and hotel content
- Native iOS and Android experience
- English, French, Arabic, German, and Polish, including RTL
A closer look at the guest experience
A day with My StayHow it works, in practice
An afternoon, made easier.
A guest wants to make the most of the afternoon without a visit to reception. The app puts the next step close to the idea.
- 01
Explore
Check wellness opening hours and explore available activities.
- 02
Make a plan
Reserve an experience and add it to the day’s plans.
- 03
Arrange service
Choose a housekeeping window that fits around the afternoon.
Does the app carry our hotel’s branding?
Yes. The guest experience uses your logo, colours, photography, content, facilities, and services. Configuration and rollout are agreed for your property.
Is this a native app or a web directory?
My Stay’s guest experience is a native iOS and Android app. Your team manages hotel content and service activity through a web workspace.
Can our team update content?
Your team can manage hotel information, facilities, schedules, events, and translations in the workspace, with draft and publish controls.
The rest of the experience.
All productsLet’s make it work for your property.
Give your guests a warmer digital welcome.
Explore guest app with us, shaped around your services, your people, and your priorities.
Book a personal demo